Creating a Just and Accountable Culture in Health Care

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Overview / Abstract:

This course will describe the necessary components of a just and accountable culture and the distinction between human error, at risk behavior, and reckless behavior. Participants will learn the importance of aligning the goals of a just culture with organizational codes of conduct, provider based peer review systems, and human resource policies and practices.

We will also discuss the importance of evaluating current policies and procedures to determine if they reflect what the current practice is within the organization, if they identify best practices, and if adherence is possible given organizational challenges. Once established that the organization policies and protocols will likely yield the desired results, it will then be important to educate staff and describe the need for adherence to policies and the consequences for failing to adhere to them.

In creating a just and accountable culture, providers and organizations will come to understand the need to create meaningful responses to the types of errors witnessed so that providers deliver optimal care, be managed in a fair and consistent manner, and receive the support they may need if harm to patients ultimately occurs.

At the conclusion of the activity, attendees will be able to:
Distinguish between systems related errors and human errors
Define the three types of behavior giving rise to error
Discover steps that can be taken to assure organizational and provider accountability
Compare how the principles of a just culture are well aligned to current regulatory and accreditation mandates
Identify the need to align a just and accountable culture to the organizations mission, vision, and values

This course is intended for Physicians of all specialties, Nurses, and Other Health Care Professionals with appropriate CME credit and nursing contact hours offered for each profession.

Expiration

Mar 15, 2019

Discipline(s)

Clinical Laboratory CE, Nurse Practitioner , Nursing CNE, Pharmacy CPE, Physician CME, Physician Assistant CME

Format

Online

Cost

120.00

Credits / Hours

The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

ABQAURP designates this online enduring material for a maximum of 3.0 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

ABQAURP is an approved provider of continuing education for nurses. This activity is designated for 3.0 contact hour through the Florida Board of Nursing, Provider # 50-94.

This program is approved for Category 2 credit by the American Osteopathic Association.

Accreditation

ACCME, Florida Board of Nursing

Presenters / Authors / Faculty

Barbara J. Youngberg, JD, MSW, BSN, FASHRM

Sponsors / Supporters / Grant Providers

None

Keywords / Search Terms

American Board of Quality Assurance and Utilization Review Physicians (ABQAURP) Distinguish between systems related errors and human errors, Define the three types of behavior giving rise to error, Discover steps that can be taken to assure organizational and provider accountability, Compare the principles of a just culture are well aligned to current regulatory and accreditation mandates, Identify the need to align a just and accountable culture to the organizations mission, vision, and values

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