Counseling Patients at the Point of Dispensing: Requirements and Best Practices

Counseling for Medicare and dual-eligible Medicaid patients is required at the time of dispensing under certain conditions and with certain medications. This one hour module will acquaint learners with specific requirements for counseling, will define and sequence the steps in patient medication counseling, and will share best practices. This session will provide audiovisual case examples to illustrate the practice of counseling.

Learning Objectives (Physicians):
At the end of this knowledge-based activity, the physician prescriber will be able to:
1. Identify the state and federal requirements for patient counseling during the in-office dispensing process;
2. Correctly identify the components and sequence the steps in delivery of medication counseling;
3. When viewing an audiovisual interaction with the patient, determine key counseling points to be provided to a patient; and
4. Recall at minimum two best practices in the medication counseling process.

CE: 1.0 AMA PRA Category 1 Credit™, 1.0 ACPE Contact Hours
Universal Activity Number (UAN): 0025-0000-19-060-H03-P
Launch Date: 04/26/2019
Expiration Date: 04/26/2022
Course Number: CN#MD004
Target Audience: Physicians, Pharmacists, Dentists