Artificial Intelligence in Pharmacy Practice: What Pharmacists Need to Know Now

Artificial intelligence is rapidly changing the way healthcare professionals access information, make decisions, communicate with patients, and manage everyday tasks. As AI technologies become increasingly integrated into healthcare, pharmacists and pharmacy technicians need a practical understanding of how these tools work, where they may be useful, and what limitations and professional considerations should be taken into account when using them in pharmacy practice.

This one-hour continuing education webinar provides an introduction to artificial intelligence and its growing role in pharmacy and healthcare. Participants will explore current and emerging applications of AI, including generative AI tools, and examine how these technologies may support clinical decision-making, pharmacy operations, workflow efficiency, information retrieval, documentation, and patient communication.

The session will also address important limitations and risks associated with AI-assisted tools, including the potential for inaccurate or misleading information, privacy and security concerns, bias, overreliance on technology, and the importance of professional judgment and appropriate human oversight. Emphasis will be placed on responsible use of AI as a tool to support"not replace"the knowledge, expertise, and judgment of pharmacy professionals.

Through practical examples and discussion of pharmacy-related applications, participants will gain a clearer understanding of how artificial intelligence is being used in pharmacy today, where the technology may be headed, and how pharmacists and pharmacy technicians can thoughtfully evaluate and incorporate AI tools into their professional practice.